Online consultation · Sensitive & reactive skin
When everything stings, your skin needs less — not more
A one-to-one Sensitive Skin Consultation. We find what’s irritating your skin, simplify your routine and rebuild your skin barrier so your skin feels calm and predictable again.
- 45minute video call
- $99AUD
- 100%online, from anywhere
One-to-one with Emily · No obligation to buy products · Online from anywhere
Does this sound familiar?
Products I used for years suddenly sting.
My skin feels tight and dry no matter what I put on it.
I’m scared to try anything new because everything reacts.
Reactive skin is often a stressed skin barrier
Over-exfoliating, layering too many actives and changing products often can weaken the skin barrier, so skin starts reacting to things it used to tolerate. In melanin-rich skin, that irritation can also leave dark patches. Repairing the barrier comes first — and it usually means using fewer products, not more.
This consultation is for you if
- 01Your skin stings, burns or feels tight
- 02You’ve over-exfoliated or think your barrier is damaged
- 03Your skin is dry, dehydrated or flaky
- 04You can’t tolerate active ingredients
- 05You want a simpler, gentler routine
Persistent rash, swelling, or suspected eczema, dermatitis or rosacea? Please see your GP or a dermatologist. I can support your routine alongside their care.
What you leave with
- 01The likely triggers behind your reactions
- 02Which products to pause, and which to keep
- 03A simplified AM and PM routine, with the reason for every step
- 04Guidance on rebuilding your skin barrier
- 05A plan for reintroducing actives safely, when your skin is ready
Recommendations are based on what suits your skin and budget. You’re never required to buy products through Skincare with Emily B.
What happens after your consultation
Calm first. Everything else follows.
We remove triggers and support the barrier until your skin is predictable again. Then we decide together whether it’s ready for anything more.
Your consultation
A simpler routine, and clarity on what to pause.
Stabilise
Fewer products, gentle steps and time for the barrier to recover.
Follow-up review
We check how your skin has settled and what it can tolerate.
Gradual progress
New steps one at a time, then a routine you can maintain.
What to expect
From booking to your routine
Before your consultation
When you book, you’ll complete a short intake form about your skin, history and current products, and upload a few photos of your skin. You’ll then receive your Google Meet link, and a reminder the day before.
During your consultation
A 45 min video call with Emily on Google Meet. We talk through your skin, your routine, what you’ve tried and what you’d like to change. A quiet spot with natural light is all you need.
After your consultation
Your personalised routine arrives in writing within [48 hours], with the reason for every step. You can reply with one quick question within 7 days. When you’re ready for the next step, book a follow-up review.
How to take your skin photos
Natural daylight, facing a window, no makeup. Take the front of your face and both sides, plus a close-up of any area you’re concerned about. [CONFIRM EMILY’S PHOTO GUIDANCE]
Book your consultation
Barrier repair takes time to judge, so a follow-up review is the safest way to know when your skin is ready for more.
Consultation
$99AUD
- 45-minute one-to-one video consultation
- Your personalised AM and PM routine, in writing
- What to keep, stop and introduce — and why
Recommended for sensitive skin
Consultation + follow-up review
$145AUDSave $13
- 45-minute one-to-one video consultation
- Your personalised AM and PM routine, in writing
- Follow-up review around week 6–8, booked when you’re ready
- Your routine updated for the next phase
Already had your consultation? Book a follow-up review

[A SHORT QUOTE FROM A CLIENT WITH THIS CONCERN — ideally naming the result in their words]
Sensitive skin questions
Consultations provide skincare education and personalised routine guidance. They do not diagnose medical skin conditions or replace professional medical advice.
How do I know if my skin barrier is damaged?
Common signs include stinging when you apply products, tightness, flaking, and redness — which can look darker or purple-brown on deeper skin tones. We’ll look at the pattern together.
How long does it take to repair a skin barrier?
Usually several weeks of a consistent, simplified routine, though it varies. The follow-up review is where we check.
Will you tell me to stop everything?
No. We review each product and pause only what’s likely to be contributing.
When can I use actives again?
When your skin is calm and predictable. We reintroduce them one at a time.
What should I prepare?
Take a few photos in natural daylight without makeup, and gather the products you currently use. [ADD ANY INTAKE FORM STEP]
Your skin can feel calm again
One consultation to find the triggers and build a routine your skin can tolerate.
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