Online consultation · Pigmentation & dark marks
Dark marks that won’t fade? Let’s find out why.
A one-to-one Pigmentation Consultation for melanin-rich skin. We find what’s still triggering your hyperpigmentation, then build a routine that fades dark marks without creating new ones.
- 45minute video call
- $99AUD
- 100%online, from anywhere
One-to-one with Emily · No obligation to buy products · Online from anywhere
Does this sound familiar?
Marks from breakouts I had months ago are still there.
I’ve tried every brightening serum. Nothing really changes.
My skin seems to get darker every time I try something new.
Why pigmentation lingers in Black and brown skin
In deeper skin tones, pigment cells react strongly to inflammation. Breakouts, shaving, harsh scrubs and strong acids can all leave a new mark behind — so a routine that’s too aggressive can keep the cycle going. Fading pigmentation means fewer triggers, a calmer skin barrier, daily protection and the right targeted ingredients used consistently. That’s what we build together.
This consultation is for you if
- 01You have post-inflammatory hyperpigmentation (PIH) from breakouts, ingrown hairs or irritation
- 02Your skin tone is uneven or dull
- 03You have melasma-prone skin and want a supportive routine
- 04Your skin darkened after over-exfoliating or using strong products
Still getting regular breakouts? Start with the Acne Consultation — active breakouts keep creating new marks.
What you leave with
- 01A clear explanation of what’s likely driving your pigmentation
- 02A personalised AM and PM routine, with the reason for every step
- 03What to stop using, and what to introduce later
- 04Product recommendations suited to your skin and budget
- 05Realistic expectations for how and when marks fade
Recommendations are based on what suits your skin and budget. You’re never required to buy products through Skincare with Emily B.
What happens after your consultation
Pigmentation fades in phases, not overnight
We calm the skin first, because irritated skin keeps making new marks. Once it’s settled, we add targeted correction. The follow-up review is where we decide your skin is ready.
Your consultation
You leave with your routine and know exactly how to start.
Stabilise
Calm the skin, protect it daily and remove triggers.
Follow-up review
We check your progress and decide whether to step up correction.
Correct, then maintain
Targeted ingredients introduced gradually, then a routine you can keep.
What to expect
From booking to your routine
Before your consultation
When you book, you’ll complete a short intake form about your skin, history and current products, and upload a few photos of your skin. You’ll then receive your Google Meet link, and a reminder the day before.
During your consultation
A 45 min video call with Emily on Google Meet. We talk through your skin, your routine, what you’ve tried and what you’d like to change. A quiet spot with natural light is all you need.
After your consultation
Your personalised routine arrives in writing within [48 hours], with the reason for every step. You can reply with one quick question within 7 days. When you’re ready for the next step, book a follow-up review.
How to take your skin photos
Natural daylight, facing a window, no makeup. Take the front of your face and both sides, plus a close-up of any area you’re concerned about. [CONFIRM EMILY’S PHOTO GUIDANCE]
Book your consultation
Pigmentation responds to consistency over months, so most clients choose to include a follow-up review. It’s the point where we adjust your routine for correction.
Consultation
$99AUD
- 45-minute one-to-one video consultation
- Your personalised AM and PM routine, in writing
- What to keep, stop and introduce — and why
Recommended for pigmentation
Consultation + follow-up review
$145AUDSave $13
- 45-minute one-to-one video consultation
- Your personalised AM and PM routine, in writing
- Follow-up review around week 6–8, booked when you’re ready
- Your routine updated for the next phase
Already had your consultation? Book a follow-up review
My skin is healthier, brighter, and glowing. My pigmentation has noticeably faded, my acne marks are improving…
Pigmentation questions
Consultations provide skincare education and personalised routine guidance. They do not diagnose medical skin conditions or replace professional medical advice.
Can hyperpigmentation on dark skin be faded?
Often, yes — especially post-inflammatory marks. It takes a consistent routine, fewer triggers and patience. Deeper or long-standing pigmentation usually takes longer, and we’ll set realistic expectations for your skin.
How long do dark marks take to fade?
It varies with how deep the pigment sits and whether new marks are still forming. Most people need several months of consistent care to see meaningful change.
Can you help with melasma?
I can build a supportive routine for melasma-prone skin. Melasma is long-term and managed rather than cured, and a diagnosis should come from your GP or dermatologist.
Do I need the follow-up review?
It isn’t required, but it’s where we decide when your skin is ready for stronger correction — which is what most pigmentation routines need.
What should I prepare?
Take a few photos in natural daylight without makeup, and gather the products you currently use. [ADD ANY INTAKE FORM STEP]
Stop guessing with your dark marks
One consultation. A clear routine. A plan for fading pigmentation without making it worse.
Not quite the right fit?
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